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SkinWise Skin Care
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  • Our Services
  • FAQ
  • Blog

Skin Care Services FAQ - SkinWise Skin Care

Please reach out to us if you cannot find an answer to your question.

All services are by appointment only to ensure each client receives a fully personalized experience without rush.


Waxing removes hair using a resin-based wax, while sugaring uses a natural paste made of sugar, lemon, and water. Sugaring is often gentler on the skin and removes hair in the natural direction of growth, while waxing can be more efficient for larger areas.


From head-to-toe sugaring or waxing, brow lamination, lash/brow tinting, customized facials (may include dermaplaning, LED light therapy, high frequency, peels, enzymes).


Hair removal: Exfoliate gently 24–48 hours before your service, avoid lotions or oils the day of, and ensure hair is at the proper length (about a grain of rice). Please avoid shaving treatment area for 2-3 weeks prior to appointment. If we are working with facial hair, it is required to stop acne and anti-aging products 3-7 days prior to appointmentas we.


Facials: Please discontinue retinol, benzoyl peroxide, or vitamin A use one week prior. Removing makeup is not mandatory, but arriving without makeup allows for more time to focus on your skin goals. SPF is always recommended for everyday use, but especially the week leading up to your appointment as we cannot treat sunburned skin.


Hair removal: There is always a chance you may breakout due to hair removal, especially if you are sensitive. It is important to keep the area clean after to reduce the chances. Ask about the high frequency add-on, which can reduce breakouts, to see if you are a good candidate.

Facials: Some clients may experience minor purging as the skin detoxifies, especially after deeper treatments. This is temporary and part of the renewal process.


Hair removal: Avoid hot baths, saunas, sweating, tight clothing, and direct sun exposure for 24–48 hours after your appointment. Some mild redness is normal immediately after, but it typically subsides within a few hours. Proper aftercare helps minimize irritation and ingrowns. Regular exfoliation (2–4 times per week after the first 48 hours), moisturizing, and consistent appointments help prevent ingrowns.


Facials: I recommend avoiding makeup the first 24 hours after your facial. SPF is mandatory the first week after your facial. At home routines will vary based on your skin goals. 


Hair removal: 4-6 weeks between appointments. Consistency is key to achieving smooth results and finer grow back. After 6 weeks, the roots reestablish and we start at square one for long term results.

Facials: 4-6 weeks depending on your skin goals. It takes about 90 days of consistent treatments and home care to see results. 


Appointments must be canceled or rescheduled at least 24 hours in advance. Late cancellations or no-shows may result in a fee or forfeited deposit.


Arriving late may shorten your appointment time or require rescheduling depending on availability. Fees still apply; if services are shorten due to arrival time, you are still responsible for full service charge.


All services are non-refundable, but I always aim to ensure you leave satisfied with your results.


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